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Supporting Independent Designers & Makers
 

FAQ


What is Form Lifestyle Store?

We're an independent lifestyle store, stocking and supporting small independent makers and brands. We believe in celebrating and promoting the makers and craftsmanship behind all of the products that we sell. We are always transparent as to where our products have come from, and who they have been made by, and would never sell a product without crediting the maker. We chose the word 'form' based on it's definition; the visual shape or configuration of an object.


Who are you?

We are a couple who love design and believe in supporting small brands and traditional craftsmanship. We both come from creative backgrounds ourselves and so appreciate the amount of time and thought that has gone in to all of our makers' work. Elly works on sourcing and contacting independent makers, our product photography, making our plant hangers and the day-to-day running of the shop. Harry works as a graphic designer, alongside helping with the shop, has designed our website and branding and built all of our shop fittings. We're currently also renovating our first home in Levenshulme, where we live along with our Italian Greyhound, Rudy, and our cat, Sausages.


Where are your products made?

The majority of our makers are based here in the UK and their products are British-made, often made by themselves in their own (or shared) studio space. We have some makers who are based overseas in Copenhagen and Amsterdam and their products are produced in these countries, on a small scale. Our own products are made by hand by us here in Manchester. All of our products have been selected for their quality, attention to detail and consideration for traditional crafsmanship. We work with makers who are making a conscious effort to be kind to the environment, using sustainable and recycled/recyclable materials, natural ingredients, and minimal waste in their work where possible.


I am a maker myself, would you stock my work?

We are always looking out for designers and makers to work with in the future. We like to work with others who fit with our ethos of creating quality products that are built with care, and made to last. If you think that your work would sit well alongside our other makers, please feel free to send us an email introduction. Unfortunately, due to the number of emails we receive, we cannot guarantee to get back to everyone that we hear from – although we do try!


How much does your delivery cost?

To keep things as simple as possible, we have a flat rate shipping fee of just £4 for standard (First Class Signed For) delivery. You can also collect your order from our store in Manchester City Centre, for free, if you would prefer.


When will I receive my order?

Your order will usually be packed and sent out the same or next day, but may take slightly longer during busy periods. The service we use aims to deliver within 1-3 working days (after dispatch) but please note that it could take longer than this. If your order is urgent, we also offer a next day delivery option. See full delivery details here.


Do you accept returns?

Yes we do, although unfortunately we are unable to cover the cost of shipping back to us. You can view our full returns details by clicking here.